Calgary Int. Airport Arrival FAQ’s
BookingBooking online at www.banffairporter.com is so simple! Just find the departure that works for you – we’ve got the times you need. Or give our friendly and professional staff a ring at 888-449-2901. If your flight is delayed, no worries. We track flight times and automatically put you on the next available departure.
Calgary ArrivalYou’re ready to go to the mountains, and so are we! When you arrive at our desk at the Calgary Airport, our friendly team welcomes you with a smile and your trip to Banff has already started. We’ll store and load your luggage, and look forward to welcoming you!
Calgary to BanffRelax and enjoy the view! You’ll get your first glimpse of the spectacular Rocky Mountains across the horizon as we depart YYC. During the 2-hour door-to-door drive to Banff, the mountains inch closer and closer, as the vast Prairies give rise to the Foothills. Then, we tuck into the mountains themselves, following the gorgeous Bow River right into Banff.
Banff to CalgaryWhen your time in Banff has come to an end, we’ll make your trip back to the airport seamless. We know it’s hard to leave, so we pick you up right at your door, meticulously coordinating all pickups to make them quick and get you on the road. You can relax in our comfortable vehicles and reminisce about how Banff has changed your life.
VehiclesIt's clean, it's comfortable, it's new!
Your TeamFully owned and operated by Banff locals for more than 15 years, the Banff Airport forms an important part of the unique mountain community in the Bow Valley. From our reservation agents and mechanics to our driver, the Banff Airport team is made of up people passionate about sharing the mountain lifestyle with you. We love living in the Canadian Rockies!
The first thing to remember when flying into Calgary Intl. Airport is that it’s one of the nicest and most easily navigated airports in the world. Luggage carts are free and help is just around the corner thanks to countless White Hat Volunteers.
Plan on 45 minutes to one hour to collect your bags and make it to our desk. For example if I were to arrive at Calgary Airport between 12:15 and 12:30 I would book the 13:30 scheduled service from Calgary Airport. If it’s tighter than this; for example a 12:50 arrival I would suggest that you book the 14:30 and then move to the 13:30 if you arrive on time/early. This is to avoid booking the 13:30, missing it and then finding the 14:30 is sold out, leaving you to wait until 15:30.
You’ll notice when you make your reservation that we ask for your flight information. We use this to track your flight throughout your travel day. If you’re unable to make your flight due to delays, we’ll know about it and will book you on the next available shuttle, meaning you have no need to worry while in the air! This service is offered free of charge.
Upon your arrival at Calgary Intl. Airport you’ll find us located between exit doors 5 and 6 at area “B” of the main arrivals level (see map below). We’re conveniently located between Tim Horton’s and Starbucks! Pick your poison. Checking in is super simple. Just pull up to the desk and have your last name handy.
We’ll take your luggage and pre-load it onto the bus so that you can enjoy the airport and walk to the bus without your bags.
After loading on the bus our driver will introduce himself, explain the features of the vehicles, offer free bottled water and prepare for your safe departure.