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Calgary Int. Airport Arrival FAQ’s

The first thing to remember when flying into Calgary Intl. Airport is that it’s one of the nicest and most easily navigated airports in the world. Luggage carts are free and help is just around the corner thanks to countless White Hat Volunteers.


Plan on 45 minutes to one hour to collect your bags and make it to our desk. For example if I were to arrive at Calgary Airport between 12:15 and 12:30 I would book the 13:30 scheduled service from Calgary Airport. If it’s tighter than this; for example a 12:50 arrival I would suggest that you book the 14:30 and then move to the 13:30 if you arrive on time/early. This is to avoid booking the 13:30, missing it and then finding the 14:30 is sold out, leaving you to wait until 15:30.

Flight Tracking

You’ll notice when you make your reservation that we ask for your flight information. We use this to track your flight throughout your travel day. If you’re unable to make your flight due to delays, we’ll know about it and will book you on the next available shuttle, meaning you have no need to worry while in the air! This service is offered free of charge.

Checking In

Upon your arrival at Calgary Intl. Airport you’ll find us located between exit doors 5 and 6 at area “B” of the main arrivals level (see map below). We’re conveniently located between Tim Horton’s and Starbucks! Pick your poison. Checking in is super simple. Just pull up to the desk and have your last name handy.

Baggage Service

We’ll take your luggage and pre-load it onto the bus so that you can enjoy the airport and walk to the bus without your bags.

After loading on the bus our driver will introduce himself, explain the features of the vehicles, offer free bottled water and prepare for your safe departure.



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